General terms

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Thank you for visiting our page. We at ask you to take the time to read these Terms and Conditions carefully. They clarify a number of issues, including the rules for using our site, and contain additional information about your rights. Regardless of how you access and / or use it (via a personal computer, mobile or other device, etc.), you acknowledge that you have read and understood the meaning and accept these Terms and Conditions.

1. Reservations:

1.1. Reservation
for renting a camper can be made by
a person aged 18 and over
by phone (on the number 0888 677 676 or
0882 000020
) or through the online platform on the website at:

1.2. For a successful reservation it is necessary to confirm from the LESSOR / when booking by phone – orally, when booking through the online platform – in writing) for the availability of the preferred vehicle for the requested rental period.

2. Conclusion of a Rental Contract and payment of an earnest.

2.1. Within 24 hours of a successful reservation, the candidate-Lessee should conclude a Lease Contract for the selected vehicle for the requested Rental period, as well as to pay an earnest under the Contract in the amount of 50% of the total rental price for the entire Rental period.

3. Necessary documents and conditions for employment:


For concluding a Rental Contract and preparing a power of attorney for the driver (when the trip is abroad) the following documents are submitted for data collection and verification:
– valid driver’s license and coupon with a validity period of not less than 2 months after the expiration date of the Rental Period;;
– valid ID card with a validity period of not less than 2 months after the expiration date of the Rental period;
– a valid international passport (only for travel to non-EU countries) valid for at least 2 months after the date of expiry of the Rental period;

For the avoidance of doubt: The Lessee and all additional drivers must have regular and valid personal documents: passport/ID card, driving license and coupon. In case the Lessee or additional driver is a foreign citizen, he must have an international driver’s license or a legalized translation of the original driving license in case it is issued by a state that has not signed the Vienna Convention on Road Traffic of 08.11.1968.

3.2. Requirements for drivers:

– be aged between 25 and 65;
– have at least two years of experience as an active driver and a category B driving license;
* Any driver who is subject to medical or legal restrictions on driving must inform the LESSOR in advance.

4. The Rental Price includes:

  • Insurance – Motor Casco and Third Party Liability Insurance
  • Vignette for the Republican road network
  • Full fuel tank
  • Full tank with clean water
  • Full bottle of propane-butane gas
  • Cleaned toilet cartridge and consumables for it
  • Cleaned wastewater tank
  • Cleaned and disinfected externally and internally camper
  • Power of attorney for driving the camper in Bulgarian and English
  • Extensive standard equipment – air conditioning, 24 inch LED TV, digital antenna with amplifier, solar panel, bicycle rack, rear view camera, awning, tensioners, clamps, levellers 2 pcs., combined gas detector 3 in 1, USB and 220V consoles for charging, set of comfortable insoles, ladder, hygienic materials – liquid soap, detergent
  • “Safety” package – first aid kit, reflective vests, fire extinguisher, compressor and tire spray
  • package “Camping accessories” – tools, extension and adapter 220V, hose and adapter for water
  • “Start” package – internal and external cleaning and three-stage disinfection, technical inspection, refueling, gas, water

* In case the Lessee wishes to use during the Rental period any of the Additional packages and/or Extras, offered by the Lessor, a separate payment is due for the same according to the price of the Additional package or Extra, announced by the Lessor. Information about the offered by the LESSOR Additional packages and extras are available at

5. Insurance:

5.1. The campers are rented with full Motor Casco Insurance and Third Party Liability Insurance. All damages caused to the camper during the Rental Period, for which the LESSEE has not submitted an Accident Report issued by the traffic police or the relevant equal state bodies abroad, are covered and are entirely at the expense of the LESSEE.

5.2. The Lessee’s personal belongings in the camper are not insured against theft and should not be left unattended during the Rental Period.

5.3. It is recommended to the LESSEE for his security and peace of mind during the trip to take out the following insurances:

* insurance against all risks;
* insurance for cancellation of reservation;
* medical insurance for the driver and passengers;

6. Parking of personal vehicle for the duration of the Rental Period:

The Lessor provides the Lessee of a camper with the opportunity to use at his request 1 free parking space of his personal car for the Rental Term.

7. Cancellation of reservation:

The LESSOR reserves the right to cancel a confirmed reservation in the following cases:

7.1. in case no Rental Contract on the same reservation has been concluded within 24 hours of making a reservation and no earnest has been paid under the Contract;


if it is established that the driver’s license, the coupon, identity card or international passport of the driver expires in less than 2 months from the deadline of the Rental period or if the term of the presented foreign national driving license, in which the Lessee had the right to use it on the territory of the Republic of Bulgaria, has expired. For the avoidance of doubt: The LESSOR is not obliged to check the authenticity or validity of the identity card, passport and driver’s license submitted by the Lessee for data collection when concluding a Camper Lease Agreement with the Lessee.

7.3. in case of non-observance of the term for additional payment of the total Rental price or guarantee deposit;

7.4. if it is established that the person who made the reservation has declared incorrect or inaccurate data;

* In the above cases, if there are amounts paid by the Tenant, they are not refundable.

8. Payments:

8.1. All payments after a reservation and concluded Rental Contract are made in BGN at the exchange rate of the Bulgarian National Bank on the day of payment. Payments are made in cash at the address in Sofia, 84 Okolovrasten pat Str., in compliance with the provisions of the Law on Restriction of Payments in cash or to the bank account of the Lessor, specified in the Rental Agreement for the car. The bank fees for the transfer are at the expense of the LESSEE.

9. Lease period. Time and conditions for receiving and returning rented campers:

9.1. The Rental period is specified in the Rental Contract concluded with the Lessor.
9.2. Receipt of the camper from the Lessee is done every day from 09.00 a.m. to 17.00 p.m.
9.3. The return of the camper by the Lessee is made until 17.00 p.m. on the agreed Date of return.
9.4. Address for receiving or returning the camper from the Lessee: Sofia, 84 Okolovrasten pat Str. The camper can be picked up from or returned in another settlement with an advance payment of an additional fee of 2.50 BGN per kilometer from the city of Sofia to the settlement requested by the Lessee for receiving and/or returning the rented vehicle.
9.5. Upon signing the Handover Protocol for handing over the car, the Lessor instructs the Lessee for correct management and use of the camper and its equipment, which instruction should be followed by the Lessee and his companions.

10. Faults, damages, damages and accidents with the rented car. Repairs.

10.1. The LESSEE is liable for damages to the rented car, resulting from:
10.1.1.hazardous properties (explosiveness, flammability, corrosivity, etc.) of a material or substance, if it is transported with the rented car, with the exception of fuel, lubricants and coolants, located in the relevant factory tanks and systems of the car and necessary for its operation;
10.1.2. impact and/or contact of the rented car with an electrical conductor or other current-carrying element of an external electrical network;
10.1.3. an explosion and/or fire occurring during the use of the rented car by equipment, fixture or other that is placed next to or in the rented car by the Lessee or his companions and does not belong to the Lessor;
10.1.4. penetration or suction of water, mud or other substances into the engine and/or passenger compartment of the rented car during the Rental period;
10.1.5. freezing of water or other liquid in any of the systems of the rented car as a result of actions of the Lessee, incl. in case the same person visits with the car places predisposing to it;
10.1.6. landslides or collapses of earth or rock layers caused by excavation or other human activity – only if the Lessee could have foreseen or had the knowledge, or could have had the knowledge that in the specific place, where he has resided with the car, has such an activity or the place itself is predisposed to it;
10.1.7. improper operation, self-towing, overloading or poor attachment to the ground surface of the rented car, non-compliance with the established rules for fire protection and/or for the transport of passengers or goods by car;
10.1.8. gross negligence or culpable act or omission, including intentional, of the Lessee or his companions or third parties during the Rental period;
10.1.9. deliberate action or inaction of a person committing the act for selfish purposes in complicity with the Lessee or his relative/friend/acquaintance;
10.1.10. deliberate action or inactions of the Lessee and/or his relative/friend/acquaintance, aimed at staging an insurance event with the rented car;
10.1.11. absence or theft of personal belongings, luggage or other thing located in the rented car and property of the Lessor;
10.1.12. damages from burns or tears on the upholstery or other elements of the interior of the rented car, unless they are a direct consequence of an insured event;
10.1.13. damages, caused to part of the accessories (or equipment) of the camper or by their incorrect placement or operation by the LESSEE such as air conditioning, satellite dish, bicycle rack, awning, solar, etc. For the avoidance of doubt: these so-called “accessories” of the camper are not subject to the concluded Motor Casco insurance, therefore all absences or damages caused to any of them during the Rental Period or damages caused by the so-called “accessories” to the camper itself or to third parties (or things) from the incorrect placement or operation of these accessories are borne entirely by the LESSEE.
10.2. In case of malfunctions and/or damages in the camper (due to wear of parts in normal use) after the Rental period has started, the Lessee is obliged to immediately notify the Lessor by phone 0888 677 767 and 0882 000020. In the cases of the previous sentence the Lessee undertakes the following actions in accordance with the instructions, received from the Lessor: repair of the camper at the nearest service station and/or use of Roadside Assistance to take the camper to a service center or to another place, specified by the Lessor for vehicle repair. In these cases, the Lessor refunds to the Lessee the amounts paid for repair upon the return of the camper against submitted original invoices. Repairs and/or replacement in the event of a flat tire or explosion are not reimbursed.
10.3. In the cases under item 10.2., in which the repair of the camper requires leaving the vehicle in repair service, and in case of impossibility of the Lessor to provide the Lessee with a replacement camper for the rest of the Rental period, the Lessor reimburses to the Lessee the paid Rental price for this period.
10.4. The Lessee shall owe full compensation to the Lessor in any case to:
10.4.1. Partial/complete damage, theft and/or absence of any elements of the car or its equipment, wipers, cassette player, navigation system, antenna, tires, wheels, chassis, wheels and chassis and the car engine, awning, camera, bicycle rack;
10.4.2. Damage caused by using the vehicle to tow another vehicle or trailer or towing it, as well as by participating in races or tests; when carrying large bulk or other loads;
10.4.3. Loss, damage or confiscation by the traffic police on license plates, documents, keys and alarm systems;
10.4.4. Damaged interior details;
10.4.5. Contaminated upholstery, the smell of cigarette smoke, traces of animals in the camper (unless purchased by the LESSEE an Additional package “Cleaning after a dog”), as well as other contaminants on the interior and exterior of the car, requiring additional special cleaning;
10.5. The Lessee is obliged to indemnify the Lessor and/or the owner of the car for all expenses incurred by them as a result of a violation of the Road Traffic Act by the Lessee or anyone of his companions during the Rental Period, regardless of the state of the violation, including for all fines/other sanctions, paid compensations, attorney’s fees, fees, etc. similar.
10.6. All malfunctions, fractures and repairs caused as a result of negligence and unscrupulous management by the LESSEE are at his expense.


11.1. uncleaned toilet cassette – BGN 150;

11.2. uncleaned wastewater tank – BGN 30;

11.3. in case of incomplete fuel tank – BGN 30 + the value of the fuel;

11.4. uncleaned interior camper – BGN 70;

11.5. unclean externally camper – BGN 30;

11.6. for returning the camper in a heavily soiled state (with stains on fabrics, floors, walls, etc., which require their washing or require other special treatment to be cleaned) – BGN 150;

11.7. in case of a flat tire of the camper during the Rental period and use of a “Service package” located in the camper and including a compressor with a refill tube – BGN 120 + the price of the tire;

** When purchased extra. package “Preparation and cleaning of the camper” fees under Art. 11.2., 11.3., 11.4. and 11.5. are not due by the Lessee.




The Landlord has the right to change or supplement these General Terms and Conditions at any time. These General Terms and Conditions enter into force on 27.05.2021 and are valid until their cancellation or change by the Landlord.